FAQs - For Customers

Do I need any experience to join a workshop?

No. Most pastime workshops are written for first-timers, and studios adjust pace on the day for mixed skill levels. Each listing notes if any prior experience is expected.

What's included in the price?

All materials, tools, and use of the studio's equipment for the session. Some workshops also include a take-home starter kit or ingredients — check the individual listing for specifics.

Can I book for a group?

Yes. Each listing shows a group size range — pick a workshop that fits your group, or message the studio directly for a private session outside the listed size.

What's the cancellation policy?

Free cancellation up to 48 hours before your session. Changes made within 48 hours are handled directly with the studio, since materials are often prepared in advance. Cancellations within 48 hours of the booking will not be refunded.

How do I list my studio on pastime?

Head to the Sign up section and choose Provider user type. No setup fee to get started.

When is my payment taken?

Your payment is taken only when the studio confirms your booking. If the studio hasn't confirmed after 12 hours, you will not be charged.

Studios

How do I post a listing?

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Customer Approvals

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